Services
Collection Philosophy
Front Line Collections
Conscientious Legal Activity
Automation & Technology
Other Practice Areas


Services
Front Line Collections
  • In-house staff of professional collectors, many of whom are fluent in English and Spanish.
  • Early-out programs.

  • Debtor demand letters.

  • Predictive Dialer
  • Systematic follow-up calls and correspondence to debtors.

  • Western Union Quick Collect® terminals locked in our office.
  • Auto-Pay pre-authorized check printing system gives us an effective, secure and rapid method to accept check payments over the phone--usually within minutes.

  • Verification of key debtor information including home address, telephone number and place of employment.

  • Automated and conventional methods of skip-tracing including on-line inquiry and access to major credit bureau files, CD-ROM database review, postal verifications, aggressive nearby and tax assessor contact efforts and continued cross referencing of existing files.

  • Asset search and location through review of available client documentation, debtor interaction and third party contacts.

  • Sensitive review of disputed accounts.

  • Ongoing management audits of collector portfolios to assure compliance with performance standards and guidelines.